Targeting Dashboard

A. The Targeting dashboard, found in the navigation pane on the left, is where you can drill into the insights that you’ve discovered. See the detailed breakdown of data, such as specific system pages/processes and how users are spending time there. Using this information, you can create a plan to target the most at need users.

B. Within the Targeting dashboard, you can navigate to the Adopt Support View tab to see what support is available and what is being utilized. If it appears that users are not utilizing the support content effectively, it may be necessary to remind them that Adopt exists. Alternatively, if they are engaged with support content, it may be that more is needed, or tweaks to the content may be required.