Using Journeys and Rules

Journeys enable you to assign several specific Guides to an objective (eg: User Onboarding). The progress of the Journey is available for the end user within the Context Help panel, informing them that they have guidance to complete. In the Adopt Console you can create new Journeys and their default behaviour, whilst assignment of a Guide to a specific Journey is controlled within the individual Guide settings.

The Rule Engine is an Adopt feature where you can define rules to check all kinds of conditions, such as elements on the screen, the URL, the date and time, or even variables in your software. Adopt then uses these created logic statements to initiate actions or enable features only when the rule conditions are evaluated as true. Creating effective rules allow you to make Adopt responsive and contextual for your users. Contextual Guidance is content in the right place, at the right time, to the right audience, all of which can be established with Adopt Rule Engine.