Introduction to Core Analytics
Overview
Maximizing software adoption can be challenging, especially when users have to switch between multiple applications and deal with their different interfaces. Users lose confidence, administrative burden increases, and adoption rates begin to decline.
Through monitoring how users interact with your in-app guidance, you can quickly identify where improvements and further support may be needed. Using this data to target your adoption efforts means you can deploy guidance where it will have the greatest impact.
Overview Dashboard and Key Insights
The Overview dashboard shows stats from all your supported applications in one place.
Key Insights provides a focus on business outcomes. Each tab offers a quick way of visualizing guidance usage to help make fast business decisions.
Targeting Dashboard & Targeting Insights
The Targeting dashboard exposes mapping and configuration information, as well as Adopt consumption, all on one page. Using this, you can clearly identify users who are targeted for specific content, as well as the engagement level, or see where Adopt isn’t currently targeted within your application.
Adopt Support & Intervention Insights
The Adopt Support dashboard shows how well your support content within Adopt’s modules is performing, with the ability to drill down using Intervention Insights. Use filters to search by module or individual content.
Content Export
The Content Export dashboard shows an output of specified content which can be downloaded in Excel or CSV format. Choose to view by single rows per content item or by Targeting type.
Benefits
“One click” away from actionable insights
View all your configuration within one Dashboard, which can be exported to MS Excel or CSV format
Dashboards are focused on business outcomes
Key Insights within each Dashboard to increase focus on usage, targeting and recent content changes
Enhanced filtering capabilities - refine dashboards and quickly view relevant information, all in one place
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