Advanced Analytics Dashboards

Experience Mining

The landing page provides 4 visualizations that highlight key areas which could save your Employee time and be more efficient.

Below is a breakdown of each area:

Experience Analysis

Understand user performance across Business Processes. Opportunity Hours column will highlight key time savings in blue.

Engagement Overview

A timeline consisting of Page Visits & Median Task Duration based on the chosen filters.

Profile Overview

Understand how Employee experience differs across your organization by filtering insights based on Profile types (including Role, Language & Location)

Opportunity Analysis

Bar chart comparison of how All Users compare to Top Performers. Top Performers is measured as top 25% of all employees

Business Matrix

Representing "Where to focus next?", the bubble chart can be filtered to represent all or specific Business Process and Pages within a single view (size representing Opportunity Hours). The x-y axis plots the Number of Unique Users by Median task duration (m), with the best opportunities being the "largest" bubble towards the top-right area of the matrix..

Journey Explorer

Observe how people navigate to the most commonly visited processes and pages. Click through the strands to see the paths your users take. Telling you whether employees are taking the best, direct route to a popular system page/process, or whether they are getting lost along the way. By understanding the processes that the majority follow, you can help your users by adding DAP guidance to reduce the journey time.