# Introduction to Advanced Analytics ## Overview Advanced Analytics allows you to understand how users interact with technology to pre-empt adoption challenges and deploy the relevant support before issues occur.  **Experience Mining** Many organizations know they have a digital adoption problem. The trouble is that they cannot identify the areas within their digital landscape causing the problem. This results in misinformed and often ineffective fixes. Not only are your digital experience teams wasting time creating support content that’s not needed, but potentially adding to digital friction. Deploying Adopt in ‘Experience Mining mode’ alleviates this issue and pinpoints your adoption problems. See exactly where users spend their time, take too long on tasks, or appear to be stuck, all before configuring any support material. So, rather than peppering applications with random help and guidance, you can proactively place support where it will have the greatest impact.  Adopt tracks common workflows and usage over time, utilizing our Process Mining algorithm to understand what success looks like for your organization. You can access Insights via Overview, Business Matrix, and Journey dashboards within the Management Console. {% hint style="info" %} Experience Mining is currently only supported on the following applications: * Workday * SAP Successfactors * Salesforce Lightning {% endhint %} ## Accessing Advanced Analytics Experience Mining dashboards are available within the regular Analytics of your Management Console. To enable this feature, please discuss with your Account or Customer Success manager. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs-adopt.nexthink.com/advanced-analytics/introduction-to-advanced-analytics.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.