Targeting Dashboard

The Targeting Overview Dashboard allows you to see how content is performing across the targeted pages in your Adopt supported application.

What it shows: This shows the Number of Users that have accessed each System Page in the selected time period, what % of them have been Targeted and what % of those who were Targeted have Used Adopt

How it’s used: This data can be used to understand how the current targeting across an application is configured and at a detail level, which profiles are most likely to be interacting with Interventions on the page

Common Question: Why I am seeing only 29% of users Targeted on the ‘Time Off Balance’ Page (in the example here). By selecting on that row (or applying a Filter on the top of the page). You will see the Targeting Insights highlight which User Populations have been targeted. In this example Managers have been Targeted but not HR / Employees

System Pages

What it shows: This shows the Number of Users that have accessed each System Page in the selected time period, what % of them have been Targeted and what % of those who were Targeted have Used Adopt​.

How it’s used: This data can be used to understand how the current targeting across an application is configured and at a detail level, which profiles are most likely to be interacting with Interventions on the page​.

Common Question: Why I am seeing only 29% of users Targeted on the ‘Time Off Balance’ Page (in the example here). By selecting on that row (or applying a Filter on the top of the page). You will see the Targeting Insights highlight which User Populations have been targeted. In this example Managers have been Targeted but not HR / Employees​.

Targeting Insights

Profiling View

• This view shows you how Targeting and Adopt Usage varies by User Profile - you can use the filtering on the right hand side to switch between profiles

• This view can be helpful for determining if certain User Profiles aren’t being targeted on a page and also understand the dynamic of which users are most likely to be accessing the selected page

Adopt Support View

• This view highlights all of the Interventions that have been viewed whilst users were on the selected System Page

Note: Through Split Screen, Users may have searched for, and viewed, Interventions (PDF/Video) that weren’t directly targeted to the system page

Targeting Detail

• This view will show you which Interventions are currently targeted at the selected System Page

• It is particularly useful to quickly assess targeting configuration across all Adopt Modules